TOXYFREE Refund & Return Policy

Last updated: September 2 2025

We created TOXYFREE to make toxin-free living feel simple, joyful, and supportive. That includes being clear about refunds, cancellations, and how we handle mistakes. If you need help, we’re here: [email protected].

1) Valet Service (Annual Renewal)

What you get: immediate access to all digital classes + recordings, monthly live calls, Coaching Corner, and private, below-retail Valet pricing (excludes farm food).

Refunds:
Because Valet includes private pricing that often recoups the annual fee in just a few purchases, the annual Valet service fee is non-refundable once access is granted.

Renewal reminders (no surprises):
We send gentle reminders ~30 days, 7 days, and 2 days before your annual renewal.

How to cancel (anytime):

Manage your Valet service here: https://toxyfreepath.com/login
Or simply reply to any email with “Please cancel” and we’ll take care of it with gratitude.
Your cancellation takes effect at the end of the current billing period. No partial-period refunds.

Fairness exceptions (we’ll make it right):

Duplicate charge or accidental double purchase
Billing error on our side
Email [email protected]within 14 days and we’ll review and correct any verified errors.

2) Digital Courses (One-Time Purchases)

You get instant access to course content, downloads, and replays.

Refunds:
All digital course purchases are non-refundable once access is granted, due to the immediate, full value delivery of digital materials.

Fairness exceptions (we’ll help):

You were charged twice for the same course
You cannot access the course due to a technical issue we can’t resolve within 7 days of your first support request
Please email [email protected] and we’ll make it right.

3) How to Get Help Fast

Membership/account issues: https://toxyfreepath.com/login
Email us: [email protected]
Include: your name, the email used at checkout, order date, and a brief description. Screenshots help us solve it quickly.

4) Disputes & Chargebacks

We’re human and we care—please email us first at [email protected] or call 651-214-2040 so we can resolve billing issues quickly. Filing a chargeback before contacting us slows everything down; we can usually fix things within 1–2 business days once we have details.

5pm ) Legal Notes (Plain English)

TOXYFREE provides educational content about toxin-free living; results vary.
Policies apply to U.S. purchases; if your local law grants additional rights, we’ll honor those where required.
We may update this policy as we improve our services. The latest version will always appear here with the updated date.